Our patients are at the heart of everything we do.
Your role as a patient
Your role as a patient
4 easy ways to prepare for your appointment
4 easy ways to prepare for your appointment
Be on time for your appointment
So you can make the most of your appointment with the healthcare provider.
Wear appropriate clothing
For example, short sleeves for a blood test or clothing that’s easy to remove for an exam.
Prepare your questions in advance
So you don’t forget anything during the appointment.
Bring a list of your medications
Including over-the-counter or natural remedies. This helps us better understand your situation.

Frequently Asked Questions
A family medicine resident is a licensed doctor who is completing a 2-year (or longer) family medicine training program. They act as your family doctor while working under the close supervision of teaching physicians at the GMF‑U.
Yes. Residents are guided by teaching physicians and are part of an interdisciplinary team. They regularly review cases with supervisors to ensure the quality and continuity of care.
The team of residents and learners ensures the continuity of your care. If your resident completes their training or works elsewhere, another resident will take over your file. In any case, you remain officially registered with a teaching physician at the GMF‑U.
Yes, if you are registered with a resident (or doctor or nurse practitioner), you can access the minor emergency clinic for a consultation. A member of the clinical team will be able to see you promptly.
Le suivi se fait en approche interdisciplinaire : infirmières cliniciennes, infirmières auxiliaires, IPSPL, travailleurs sociaux, psychologue, physiothérapeutes peuvent être référés selon vos besoins pour un suivi complet.
In addition to providing you with accessible, high-quality primary care, this type of GMF‑U helps train motivated and well-supervised residents, benefiting both the next generation of medical professionals and the local community.

Dr Catherine Wickham
Resident Ambassador
Your clinic

It is a University Family Medicine Group. In addition to providing medical care, we train the next generation of healthcare professionals (medical residents, medical students in their clinical rotations, nurse practitioners, etc.) in a supervised setting.
You can make an appointment by calling 450-466-4296 during the scheduling center’s opening hours, Monday to Friday from 8:30 a.m. to 3:00 p.m., and Saturday from 8:30 a.m. to 12:30 p.m. These hours may vary on public holidays.
Yes, but only for urgent and minor situations, subject to availability. Minor Emergency slots are reserved each day for registered patients. You must call the same day to get a spot by calling 450-466-4296 starting at 8:30 a.m.
We provide comprehensive medical care: health check-ups, chronic disease management, mental health, minor surgery, contraception, screenings, nursing care, psychosocial support, and more.
Yes. Our interdisciplinary approach allows multiple professionals to support you according to your needs. We will ensure you are assigned to the right professional for your situation.
Our services are primarily offered to registered patients. However, some one-time events, such as women’s health clinics, screening programs, and contraceptive services, are open to the general public.
You can call Info-Santé at 811 to speak with a nurse. In case of an emergency, go to the nearest hospital.
Some services not covered by the RAMQ may incur fees (e.g., forms, medical documents). The professional will inform you.
Yes, you can be accompanied by a loved one, especially if it helps you better understand the information or feel more at ease.
Access for people with reduced mobility
Welcome everyone
At the GMF-U La Pommeraie, we are committed to making our clinic accessible and welcoming for people with reduced mobility.
- Reserved parking: three spaces are specifically designated for people with reduced mobility, located just to the right of the main entrance.
- Step-free access: all areas of the clinic are accessible without any stairs to climb or descend.
- Automatic and wide doors: the doors open automatically and are wide enough to accommodate wheelchairs, walkers, and other mobility aids.
- Accessible restrooms: grab bars and ample space make the restrooms easier for everyone to use.
We also have a breastfeeding room, equipped with a changing table and a rocking chair, for the comfort of families.
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Patient Testimonials
During my pregnancy follow-up, a wonderfully caring nurse reassured me and explained everything clearly. A true gem! Many thanks to your team for your time and expertise. I feel in good hands!

Excellent service! The staff is courteous, proactive, and professional. You are amazing—thank you, thank you, thank you!

Caring and proactive team. The whole family is taken into account.

I am in good hands; my doctor takes the time to listen to me and is very competent. We are lucky to have them. Thank you to UMF La Pommeraie!


Thank you
